When looking for contract forms for Constructo, I adopted the one which used the word covenant. It read:
“Contractor’s Responsibilities: Contractor accepts the relationship of trust and confidence established between Contractor and Owner. Contractor covenants with Owner to furnish their best skill and judgment in furthering the interest of the Owner. Contractor will provide the overall planning and direction to produce a well designed and constructed project which meets Owner’s requirements of function, schedule, and budget.”
For me, ‘covenant’ rang home. I recognized that this is a promise built on commitment and responsibility. Just as important as this is for you, our customer, it tells us that we must maintain the capability and capacity to successfully perform your work. This means recruiting capable people and keeping us all up to date; building and maintaining that rainy day fund, as well as looking after our health and fitness.
When we promise to do our best, it actually helps everyone concerned.